Meet the Team

Chris has an extensive 25-year background as a technology client advocate.  Over the course of his career, he has refined his expertise across diverse technologies such as data networking, contact centers, AI, telecommunications, cloud compute, security, and XaaS Cloud service. He is passionate about sharing his knowledge with clients and helping them with IT initiatives and framework.

His vision in developing Technology Navigation was creating an advisement and support model that provides the opportunity for IT leadership to work alongside experienced and knowledgeable technologists who can help cut through the chaos and complexity of aligning solutions with business goals.

John has over 20 years of experience in IT infrastructure, security, and communications. His primary focus is strategizing with his team on how to provide the best advisement and support for client’s initiatives and current and future communications and IT needs.

He prides himself on being an extension of his clients’ IT team, providing service and support so they can concentrate on their core competencies.

Margaret has over 27 years of experience in technology, including over a decade specializing in telecommunications, contact center, data networking and IT Infrastructure.

Alongside her team of Account Support Professionals, she provides clients with a wealth of information to ensure the supplier solutions meets and exceeds their expectations.

Michael has a unique background of serving in the Navy aboard the USS Enterprise and 26+ years of consulting on IT infrastructure, colocation, telecommunications, and networking. He believes in straightforward candor to help clients determine the best solution for their initiatives and technology roadmap.

By taking advantage of the latest technologies, his goal is to vet out solutions while providing a way for clients to free up time to concentrate on their core competencies.

Adam has over 25 years of experience working in IT infrastructure, including project management, and IT lifecycle management. He leverages analytics and a strong technical background to understand the details for planning, execution, and implementation of every IT solution.

He takes pride in providing detailed-oriented and results-driven advisement to clients.

With nearly two decades of experience in IT sales and software, Kirsty is a seasoned professional specializing in cybersecurity and governance. Her expertise in digital forensics, investigations, and e-discovery has been honed through collaborations with top law enforcement and government agencies worldwide.

Kirsty’s commitment to her clients’ technology needs extends beyond cyber security, encompassing a comprehensive understanding of business technology. She excels in delivering tailored solutions that integrate cutting-edge technologies with strategic business objectives, empowering organizations to thrive in the digital age.

As a trusted advisor, Kirsty is dedicated to providing value-driven outcomes and guiding businesses through the complexities of today’s digital landscape.

Michael has 17 years of experience and knowledge as a technology consultant, engineer, CIO as well as serving in the US Navy aboard USS Marvin Shields.

He works with clients as an overlay to their team to maximize and enhance existing technologies. His core focus is supporting his clients’ initiatives with his comprehensive approach including engineering design, technology evaluation, cost-saving strategies, implementation, and ongoing client service support.

Nicole is a seasoned professional in SaaS and IT infrastructure, dedicated to empowering companies with robust IT solutions. With a strong background in SaaS technologies and IT infrastructure management, Nicole specializes in advising organizations on optimizing their IT strategies. Her expertise spans from strategic IT procurement to seamless implementation and support, ensuring businesses achieve operational excellence through innovative technology solutions.

Chris is a dedicated professional with a background in IT sales and software; He has cultivated a deep understanding and knowledge of business technology, with a specialized focus on Investigative cyber security and governance as well as an intensive comprehension of AI.

With a focus on “client first” attitude, Chris is driven to helping organizations by providing expert advice when procuring, implementing, and supporting IT solutions.

Eduan is a dedicated client strategist who focuses on helping organizations navigate their IT and technology decisions. With a strong background in understanding client needs and aligning them with the right solutions, Eduan specializes in advising businesses on optimizing their IT strategies for long-term success.

Sean has more than 11 years of experience in IT infrastructure, telecommunications, data networking and UCaaS. His organizational skills and strong work ethic lend well to working through client installs, trouble ticket support, escalations, and billing reviews.

Sean’s main focus centers around providing comprehensive support as a reliable, single point of contact who takes pride in assisting his clients at the highest level.

Agustin leverages his 7 years of experience and a master’s degree in project management and Implementation to keep projects on time and well structured.  He utilizes his experience and knowledge of project management and implementation of technology in full support of his clients.  Working directly with the Client Advisors to assist with projects from conception to delivery, striving always to put the client first.

With a background in project management and data entry for over 6+ years , Andrea excels in overseeing end-to-end project lifecycles, ensuring precision and timely completion. Additionally, she possesses expertise in managing inventories for Operations and Support teams, implementing streamlined systems for optimal efficiency.

Terryn possesses over a decade of sales experience and excels at building robust customer relationships and problem solving. With a proven track record of elevating client experiences and delivering exceptional service, Terryn thrives in fast-paced environments and consistently delivers stellar results.

Lara Mayes has 10+ years of experience in IT infrastructure and telecommunications. Her background includes IT recruiting, supplier relationship management, portfolio management, contract administration and supporting Technology Navigation in totality.

She supports company initiatives with business operations, marketing, vendor relations and revenue assurance.

Alejandra has 8+ years of experience in Digital Communication. Her background includes journalism, customer service, advertising creativity and digital marketing.

In an ever-changing world of digital context, she is passionate about creating real and valuable connections between her work and the end user, collaborating with the executive team and business coordinator to meet and exceed company objectives.

Imara has over 7+ years of experience with data science and project management. Her background includes Data analysis and interpretation, data mining, statistics and statistical modeling, Excel skills, data quality and data cleaning.

As a Data Analyst she supports the company by analyzing and interpreting large sets of data and identifying patterns and trends. Her goal is to turn data into information, and information into insight.

Sharon has over 10+ years of experience in telecommunications and product management. Her background includes project management and operations support.

As a Business Analyst, Sharon assists the Executive Team with operations and strategic business insights, while managing core aspects of the organization.