Blog – Technology Navigation Inc.
UCaaS providers: the features that differentiate them

UCaaS providers: the features that differentiate them

November 18, 2022

Unified Communications as a Service has been widely adopted due to its low cost, integrations, ease of use, and increased scalability. The online nature of UCaaS platforms enables employees to access communications and collaborate anytime from anywhere, making remote work highly productive. Due to its rising...

Security and UCaaS: finding the perfect balance  

Security and UCaaS: finding the perfect balance  

July 25, 2022

Unified Communications as a Service (UCaaS) providers are tempting targets for cybercriminals and hackers. How do organizations take advantage of all the benefits UCaaS provides, but also be ensured it is a secure solution?   For businesses, the biggest appeal of UCaaS is the ability to consolidate...

CCaaS: what to look for in a provider 

CCaaS: what to look for in a provider 

July 23, 2022

S When it comes to the CCaaS vertical we have seen feature functionality changes throughout the years. Most recently, AI has been inserted into CCaaS as a seemingly viable augmentation of existing product sets and in some cases a brand-new feature set. Features, such as chat,...

Zoom – UCaaS: All you need to know

Zoom – UCaaS: All you need to know

July 9, 2022

UCaaS migrations have moved into hyperdrive in 2020 because of Covid-19. Companies who were waiting for their migration to UCaaS have pushed this initiative to the forefront of their projects.   In addition, organizations who were on lackluster UCaaS solutions with limited features are now looking at...

What DaaS & Managed VDI can do for your company

What DaaS & Managed VDI can do for your company

May 31, 2022

The modern workforce is highly collaborative.  However, one of the most significant challenges many organizations face is centralizing their IT infrastructure to keep their employees connected, even if they are working remotely.   Enter Desktop as a Service Infrastructure (DaaS) and Managed Virtual Desktop Interfaces (VDI).  Organizations...

Is SD WAN right for you? 

Is SD WAN right for you? 

May 18, 2022

Before you decide if this is best for your business, let us share our insight with you.  There are three major segments to consider with SD WAN solutions. The actual SD WAN box (including switches, security, and redundancy/resiliency), Internet circuits, and voice services.   SD WAN While...