Managed Mobility Services – Technology Navigation Inc.

Managed Mobility Services

IT has enough on its plate. How does MetTel take the hassle out of MDaaS

technavadmin Wireless/Mobility , , , ,
Mobility services
Mobility services

By Chris Newell
Founder & President

Let’s be honest: no IT professional dreams of managing wireless and mobility solutions. No one wakes up thinking, “You know what I’d love to do today? Negotiate data plans, track down lost phones, and spend hours on hold with carrier support.”

Yet, IT teams everywhere are expected to handle these headaches while also cutting costs, securing devices, and somehow keeping up with Johnny from Sales, who just dropped his phone in an airport toilet… again.

At Technology Navigation, we constantly evaluate solutions that simplify IT operations and drive cost savings. That’s why we took a closer look at MetTel’s Mobile Device as a Service (MDaaS), and it’s a solid solution for businesses looking to take mobility management off their plate.

MDaaS is more than just pooling devices and data plans; it’s a fully managed, end-to-end solution that eliminates the complexity of dealing with multiple carriers and vendors while reducing costs. Here’s what stood out to us:

  • Cost optimization: Cross-carrier access and pooling ensure businesses only pay for what they need.
  • Device lifecycle management: From procurement to secure disposal, MetTel handles every stage.
  • 24/7/365 support: reliable customer service that keeps businesses connected.
  • AI-powered automation: 98% of orders are automated for faster, more efficient deployments.
  • Security & compliance: Mobile Device Management (MDM) and secure recycling protect enterprise data.

As a leading Mobile Virtual Network Operator (MVNO) in the U.S., MetTel leverages partnerships with the nation’s largest carriers to provide carrier flexibility. Their recognition in the Gartner Magic Quadrant for Managed Network Services, for the fifth year in a row,  further reinforces their leadership in the space.

And for those who like to sleep soundly knowing their old devices won’t become a security risk (or end up in a landfill), MetTel’s eco-friendly device recycling is a major plus.

If mobility management has become an unwanted side quest for your IT team, we’re here to help you explore whether MDaaS is the right fit. Contact us to learn more.

Why Your Organization Needs Managed Mobility Services 

technavadmin VoIP/POTS, Wireless/Mobility , ,
Why Your Organization Needs Managed Mobility Services 

By Chis Newell
Founder & President

The dynamic of the present-day workforce and culture is shifting towards mobility as more organizations are powering remote work to align with their organizational goals.  However, success is only possible when everyone is connected, even with geographically dispersed employees.  

With Managed Mobility Services, employees can perform work-related tasks and collaborate, even outside the office.  First, let us look at what managed mobility solutions are and what they can do. 

What Are Managed Mobility Services? 

Managed Mobility Services, or simply MMS, entail the procurement, provision, and management of smartphones, tablets, and other devices that integrate cellular or wireless connectivity to enhance collaboration across hybrid workspaces.  However, ensuring that MMS solutions are efficient and cost-effective requires strategic planning to keep the workforce productive and at optimal performance.  

That’s where Managed Mobility Services Providers (MSS providers) step in – to design, deploy, manage, monitor, and optimize the organization’s mobile ecosystem throughout the entire mobility lifecycle.  

What Can Managed Mobility Service Providers Do? 

Streamlined Device Management 

By managing all aspects of the mobile environment, MMS providers will not only devise a good plan for staging and deploying devices, they also determine the best way to control and expand the cellular network.  This is done while following a core set of practices that securely give employees access to the organization’s data.  

Moreover, Managed Mobility Service providers also consider logistical aspects that organizations often overlook to facilitate seamless connection and collaboration. 

Make Data-Driven Decisions 

Data is the most critical component of every organization, and keeping track of inventory will allow organizations to see what’s working and what can be improved.  Mobility solutions give organizations access to different data types for every touchpoint of the mobile ecosystem, allowing the ability to make data-driven decisions that contribute to cost savings and streamlining processes. 

Closely Monitor Organizational Systems 

Internally managing daily mobility operations is highly taxing.  It requires keeping track of piles of data that IT departments have to thoroughly review to keep track of performance, opportunities, potential problems, and more.   As a result, MMS providers can take over the daily mobile device management efforts.  This eases the burden on the IT team while dedicating them to areas they are well-versed.  

Get Access To Comprehensive Support 

It is essential to choose the right MMS provider for the organization.  When the mobility infrastructure is not performing its best, organizations can quickly access dedicated MMS support teams who will work as an extension of the organization to formulate the best solution.  However, it all depends on skillset, familiarity with the specific deployment, and the magnitude of support offered.  

Our Expert Recommendation? 

Mobility has become necessary as more organizations employ remote employees.  MMS solutions give employees a lot of flexibility by allowing them to work together even if they are geographically displaced, increasing their productivity while moving towards goals.  

If you are considering Managed Mobility Services for your organization, connect with us to discover how we can help.