IT Solutions – Technology Navigation Inc.

AI and Business: Embrace the Shift or Get Left Behind

AI and Business: Embrace the Shift or Get Left Behind

By Chris Newell
Founder & President

AI is reshaping industries at an unprecedented pace, transforming the way businesses operate, innovate, and compete. From automating repetitive tasks, onboarding and training employees, to enhancing decision-making with predictive analytics, AI is not just a futuristic concept—it is actively redefining industries in real time.

How is AI going to impact your business? This is the question on the minds of nearly every CIO, Director, Manager, and Frontline employee. Organizations are grappling with the reality that AI is not just an “efficiency tool” but a fundamental shift in how work is done. Companies that embrace AI strategically will gain a competitive edge, while those that resist may struggle to keep up.

The implications are massive and here are two takes!

Take #1: Mark Zuckerberg’s recent statement

“Meta will start automating the work of midlevel software engineers this year.” If one of the world’s largest tech companies is actively reshaping its workforce with AI, what does that mean for the broader business landscape? AI-powered automation is already impacting roles across industries, streamlining operations, and augmenting human capabilities.

Take #2: Ginni Rometty, former IBM CEO, put it best (which I agree with)

“Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we’ll augment our intelligence.”  For example, Imagine a frontline employee who, from day one, has instant access to clear, step-by-step guidelines, which eliminates guesswork and accelerates productivity. AI isn’t replacing human capability; it’s amplifying it, making knowledge more accessible, digestible and working more efficient.

For businesses, the key questions are: How can AI enhance productivity, onboarding and reduce costs? Which roles will be transformed or eliminated? How can employees be reskilled to work alongside AI? Forward-thinking organizations are investing in AI solutions that not only drive efficiency but also create new opportunities for growth and innovation.

The future of business is AI-driven. The real question is: Are you ready?

VIDEO: The IT Partner You Need: Augmented Support

VIDEO: The IT Partner You Need: Augmented Support

The success of an IT solution isn’t just about choosing and having the right technology—it’s about having the right team to implement and support it. At Technology Navigation, our augmented implementation and support team is dedicated to delivering exceptional service. Learn more about it here!

The success of an IT solution isn’t just about choosing and having the right technology—it’s about having the right team to implement and support it. At Technology Navigation, our augmented implementation and support team is dedicated to delivering exceptional service. Learn more about itThe success of an IT solution isn’t just about choosing and having the right technology—it’s about having the right team to implement and support it. At Technology Navigation, our augmented implementation and support team is dedicated to delivering exceptional service. Learn more about it here!

5 Reasons Why You Should Choose Technology Navigation as Your Advisement Team

5 Reasons Why You Should Choose Technology Navigation as Your Advisement Team

By Chis Newell
Founder & President

Navigating the IT market can be overwhelming for both clients and providers. For clients, IT infrastructure is a large portion of your daily business operations. As a result, it significantly affects your business performance if it is not at its best. There are so many providers to choose from, it can also be overwhelming.  Try searching on “UCaaS Providers” in your web browser.  How do you decide which solution is right for you?

What if there was a way to bridge the gap between clients and the IT solution providers? Technology Navigation has made it their business to know each provider, their suite of products, and capabilities.  We help procure IT solutions using solutions from providers that offer the best packages for your unique business needs.

 Why Technology Navigation?  Let’s examine why choosing us for your IT advisement needs is a wise choice.

Robust Supplier Ecosystem

Technology Navigation has over 800 suppliers in our infrastructure portfolio, and over 7,500 SaaS publishers. As a result, our clients have access to a broad range of IT solutions, allowing them to integrate products that align with their goals and budget requirements.

We are subject matter experts in:

  • Contact Center as a Service (CCaaS)
  • Unified Communications as a Service (UCaaS)
  • Software as a Service (SaaS)
  • Data Connectivity
  • Internet Services
  • Collocation
  • Cloud
  • Wireless and mobility
  • VOIP AND POTS

Single Contact Point for All Your Needs

With Technology Navigation, you do not have to juggle different providers to get your IT products. Instead, our experienced IT advisors can act as a single point of contact for all your IT solutions, simplifying the entire process for you.

Ongoing Client Support

Technology Navigation’s IT advisement services do not end at providing clients with the solutions and products they need. We continue to provide an extra layer of support to clients and act as their advocates through the lifecycle of the services. Effectively, we are an extension of our client’s IT team.  

Complimentary Advisement & Support

Unlike most IT advisors Technology Navigation does not charge fees. Instead, we are paid by our brokerage arm which allows us to make an immediate impact, at no cost to you.

Agnostic, Not Unbiased

One of the biggest problems clients face when it comes to procuring services from providers directly is that their primary goal is making a sale., . Technology Navigation is 100% agnostic, but not unbiased.  This means that we offer a wide range of solutions and recommend the best service for your business needs.  We don’t work for the providers; we work for you.

The Takeaway?

Technology Navigation is more than just your average It advisement firm. We help formulate the right solution, with the right budget and assist in supporting the solution to take you a step closer to your business goals. So, if you are ready to take the plunge and work with Technology Navigation, click here to discover what we can do for you.