Solving Business Challenges With Technology
If you have an interaction contact center, NOC, or customer service team, chances are you have looked at CCaaS (Contact Center as a Service). There are a lot of choices out there for CCaaS and it can be overwhelming. My
Many of our clients are looking to my team for guidance on cloud services, applications, and transport. Some of the questions asked are “what should be in the cloud?, how does it integrate and how do I get there? The
Dating back to Alexander Graham Bell, “Copper-Line” facilities are one of the oldest technologies in our industry. This type of technology can go by many names (i.e., 1FB, 1MB, POTS, Copper Lines, Copper Pairs, Phone Line, etc.). Although most of
We are all aware of the fossil fuels and energy dependency in the datacenter realm. This is based on the real problem of energy and power, where the exponential growth of big data analysis, cryptocurrency, streaming video, Artificial Intelligence (AI),
Traditional software licenses or head for the cloud? Is there a different way to procure cloud software/SaaS? These are some questions our clients ask as they look to leverage costs against their projected growth in the short, mid, and long-term.